Where can I complain Manila Water?

For any comments, complaints or inquiries, you may contact us at our hotline 1627.

Where do I file a complaint against Maynilad?

Immediately report such incidents to the Maynilad Hotline 1626. You may also send a message through our text line 0998-8641446 or our official social media channels.

Why is my Manila Water bill so high?

Why is there a sudden increase in my water bill? There are many factors that can cause a sudden increase in your billing like changes in the number of persons in the household/account, changes in consumption patterns, a defective water meter, an error in the water meter reading, or an underground leak.

Who regulates Manila Water?

The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) is headed by the Chief Regulator whose main duty is to provide the overall direction and guidance relative to the programs and operations of the four Regulation areas: Technical Regulation Area (TRA) Customer Service Regulation Area (CSRA)

Where can I contact Maynilad?

1800-1000-92837, visit our website contact page https://www.mayniladwater.com.ph/contact-us/, send an SMS to Maynilad’s Text Hotline 0998-8641446, send an email to customer.helpdesk@mayniladwater.com.ph, or visit our social media accounts (Twitter: @maynilad, Facebook: MayniladWater).

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Is Maynilad a government agency?

Maynilad is one of two private water providers in Metro Manila, the other being Manila Water. … Outside of Metro Manila, in Cavite Province it serves the cities of Cavite, Bacoor and Imus and the municipalities of Kawit, Noveleta and Rosario.

How do I call my Maynilad landline?

Maynilad customers in Cavite City, Kawit, Bacoor, Imus, Noveleta and Rosario can now contact the water company’s customer hotline by dialling 1-800-1000-92837 or 1-800-1000-WATER.

Is Maynilad and Manila Water the same?

Maynilad is the water provider for 17 cities and municipalities in the West Zone of the Metropolitan Manila area, while Manila Water services 23 cities and municipalities in the East Zone.

How much is the average water bill in the Philippines?

Manila Water customers who consume 10 cubic meters and below will pay P2. 18 more per month to P82 from last quarter’s P80, while those consuming above 10 cubic meters will see a P0. 61 increase to P139 from the current P138. Households in the east zone who consume 20 cubic meters will pay P1.

How can I check my water bill in Manila?

Customers only need to register via https://my.manilawater.app/ and enter their account verification details using the details found in any of their bills within the last six months. In the past months, Manila Water also launched its SMS Bill Inquiry and Bill on Demand which customers may continue to use.

Who is the CEO of Manila Water?

Manila Water App, your one-stop-shop!

With Manila Water App, you can check your current water bill and view your bill history. You may also settle your water bills through online payment or mobile wallet. Get real-time service advisories and interruption notices through push notifications.

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How do I call Manila Water customer service?

For any comments, complaints or inquiries, you may contact us at our hotline 1627.

How do I contact Maynilad by phone?

Through it, customers who wish to know their current bill immediately can just type Maynilad<space>BILL<space>CONTRACT ACCOUNT NUMBER on their cellphones, and send it to 0919-1626-000. No registration needed.

Who owns Maynilad Water?

Maynilad is managed by Maynilad Water Holdings Company, Inc. —a joint venture between Metro Pacific Investments Corporation (MPIC), DMCI Holdings, Inc. (DMCI) and Marubeni Corporation. The consortium took control of Maynilad on January 24, 2007.